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Zappos

New York NY
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Contact: 212.25.3700

ABOUT Zappos

Established in 1999, Zappos was founded by Nick Swinmurn when he was looking for shoes at his local mall but couldn’t find the right one. When he found a style that he liked, the shoe was not the right color. When he found a color that he liked, the shoe was not the right style. After searching for hours in the mall, Nick ended up returning home empty handed. He then continued his journey searching online for his shoes but much to his disappointment, he was unable to find what he was looking for. It was during this time when Nick realized there was not a single major online retailer specifically for shoes. This realization prompted the birth of Zappos, an online retail shoe store that offers the best service and selection. They partnered with Amazon in 2009, further offering customers with the best customer service.  Zappos understands that the speed at which online customers receive their products heavily influences whether they become return customers so Zappos dedicates their focus to making sure that customers receive their orders as quickly as possible. With Zappos, every customer is guaranteed 100% customer satisfaction and the best quality shoes with their wide variety and options.

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